What happens when I use up the month’s Tobey?+
Tobey tells you what ran out and the date it comes back, and offers to add more or move up a plan. Nothing is ever charged without you tapping something. Everything that does not need a model — your sections, your search, your files, Insights — keeps working exactly as before.
What happens to my data if I stop paying?+
Nothing is deleted. Your account moves to Free and keeps everything. If you are over the Free storage limit, what is there stays readable and simply becomes read-only for new uploads until you are back under it. Share links you have already made keep working, and extra you bought stays yours.
Do I lose access the moment I cancel?+
No. You keep the plan until the end of the period you have already paid for. Cancelling on day 3 of a month you paid for means you have it until day 30, and you are simply not charged again.
Can I get a refund?+
Within 7 days of any charge, yes, with no reason needed — less what you had already used of that period. After that you can cancel any time and will not be charged again. If something went wrong on our side, the 7 days is a floor rather than a ceiling. A plan bought inside the phone app is sold by Apple or Google, so its refund is theirs to give.
Why is it cheaper in India?+
Because a price that works in one country does not work in another, and pretending otherwise just means one of the two cannot buy it. UrCosmo is built and run from India, and priced for the people it is being built among. Which price you see follows where you are — there is nothing to set.
Is the free plan a trial?+
No. It has no expiry, needs no card, and includes every section and every one of Tobey’s tools. It has a tenth of Pro’s Tobey each month, a shorter memory and no Insights — but it is a real product, not a countdown.
What happens to what I do not use?+
Your plan’s month resets — use it or lose it. Extra you add never expires; it is yours until you use it. Tobey always uses the month’s first, so extra you bought is never quietly lost at the end of a month.
Does a paid plan unlock features?+
Not in the usual sense. Every section and all of Tobey’s tools are on the free plan and always will be. What a plan buys is room: more Tobey each month, more storage, how much of what Tobey has learned it carries into each conversation, and what Insights is allowed to tell you about yourself.