Deleting your UrCosmo account

You can delete your UrCosmo account whenever you like, on the website or in the app, on every plan. You get thirty days to change your mind, and you can take a copy of everything first.

How to delete it

1. Sign in to UrCosmo — on the website, or in the app.
2. Open Settings → Delete account.
3. Type your account’s email address to confirm, then choose Schedule deletion — or Delete everything now, if you would rather not wait.

Sign in to start it

What happens

• Right away — your account closes and you are signed out on every device. Nothing more is sent to you, your routines stop, and links you shared stop opening.
• For thirty days — sign in and choose Restore, and everything comes back exactly as you left it. You can also download your data, or choose to delete everything now.
• After thirty days — everything is erased for good. It cannot be undone, by you or by us. We email you when it is done.

What is erased

Everything you keep in UrCosmo: tasks, reminders, journal entries, notes, documents and every file you uploaded, contacts, quick notes, bookmarks, your film and music lists, your chats with Tobey and everything Tobey learned about you, and the feedback you sent us. Folders you shared with other people stay with them until the thirty days end, then go with your account; folders others shared with you are simply left with them.

What is kept

• Payment records — amounts and dates, never anything you wrote — for as long as tax law requires.
• A record that an account was deleted — when, on which plan, and the reasons you chose, if any — with no name or address on it. It keeps only a one-way fingerprint of the address, which cannot be turned back into it.

Questions

Write to [email protected]. For how we handle your data while you use UrCosmo, see Your Privacy Rights.